Telematics Platform Integrator's Guide

Step 1 – Overview

These articles provides a high-level overview of requirements and the end-to-end process.

• Architecture – Overview of the essential components needed to operate TraX.
• Integration Requirements – Verify that your platform meets the necessary criteria for integrating the TraX device.
• End-to-End Process – Understand the complete process, and how to implement support for it using APIs. Postman code samples are provided.

Step 2 – Connecting to APIs

The integration architecture includes a web API and queues to enable efficient real-time processing. Connections are initiated by the Telematics platform. Refer to these articles to prepare for using the APIs. Detailed usage instructions are provided in the next section, "Implementing Integrations."

Endpoints, APIs, and more:

• Integration Environments – SKF provides development- and production integration environments. 
• Connect to Queues – The web API offers full application integration capabilities.
• Connect to the Web API – The queue API is limited to events such as "sensor configuration changed".

Step 3 – Implementing Integrations

The end-to-end process is divided into three distinct integrations, which TSPs must implement sequentially.

Integrations:

• Vehicle Store Integration – A one-way synchronization of vehicles from the TSP to SKF.
• Sensor Configuration Integration – Automatic onboarding and offboarding of TraX devices within the TSPs platform.
• Sensor Data Integration – Capture, manage, and share data.

Step 4 – Leveraging Sensor Data and Temperature Capabilities

• Acting on Sensor Data – Guidelines for acting on data are useful when configuring alarms and designing the user interface.
• Temperature Capabilities – Explains how the device measures and transmits temperature data. Although the device is optimized for long-term monitoring, the TSP can leverage its temperature measurement capabilities to implement customized alarms and controls for detecting rapid thermal events.

Step 4 – Testing & Getting Ready for Production

Quality assurance protocols:

• QA Protocol – Ensure the integration of the device into the TSP platform meets acceptance criteria. The test is performed in the Deploy your TraX development integration environment.
• User Acceptance Test Protocol – Validate that the technical integration and users are ready for go-live. The test is performed in the Deploy your TraX production integration environment.

Prepare for go-live:

• Conduct training sessions.
• Establish Support Model - The TSP serves as customers' main point of contact, while SKF offers second and third-line support tiers.
• Manage Users and Access to Resources – To scale the deployment of TraX devices, you have the ability to manage users and access to resource through self-service.
• Request Support – Guidance on how to request support from SKF.

Step 5 – Go-Live! 🚀

• Onboard new fleets and installers, with SKF available to assist in the initial customer cases.