RTU Initialization Error while doing module scan in DMx toolbox

Summary

Most Toolbox errors are related to the communication selection set to serial com port.
The problem is related to the setup of the Lantronix device and the serial communication between the DMx and the Lantronix.

Solution

Default DHCP

Web Configuration              http://192.168.0.101:80

Default No Password

The device installer refreshes the Web Configuration. If this is not correct, search again after changes.

Lantronix XPressDR Device Server 
Software version V6.11.0.3 (160906)
Press Enter for Setup Mode

Basic parameters
Hardware: Ethernet TPI
IP address - 0.0.0.0/DHCP/BOOTP/AutoIP, no gateway set
DNS Server not set
DHCP device name: not set
DHCP FQDN option: Disabled

Security

SNMP is enabled
SNMP Community Name: public
Telnet Setup is enabled
TFTP Download is enabled
Port 77FEh is enabled
77FEh Access Mode is Read & Write
Web Server is enabled
Web Setup is enabled
ECHO is disabled
Enhanced Password is disabled

Channel 1
Baudrate 38400, I/F Mode 4F, Flow 00
Port 04000
Connect Mode : C5
Send '+++' in Modem Mode enabled
Show IP addr after 'RING' enabled
Auto increment source port enabled
Remote IP address: --- none ---, Port 00000
Disconnection Mode : 00
Flush Mode : 11

Expert

TCP Keepalive : 45s
ARP cache timeout : 600s
Monitor Mode @ bootup : enabled
HTTP Port Number: 80
MTU Size: 1400
TCP Re-transmission timeout: 500 ms
Alternate MAC: disabled
Ethernet connection type: auto-negotiate

Change Setup:

0 Server
1 Channel 1
5 Expert
6 Security
7 Defaults
8 Exit without save
9 Save and exit           

Note: For RS-485 2-wire functionality, pins 3 and 4 and 6 and 7 must be connected.
Data+ connect to DMx 47 or 48
Data- connect to DMx 63 or 64

This switch controls the type of serial interface used by the serial RJ45 connector. Set this switch for RS-232 (Up) or RS-485 (Down).

Note: The serial port RS232/RS485 switch is a hardware function. Do not change the switch while the device is operating.

1 red
3 grey
8 grey gnd

Contacting SKF Technical Support Group

For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:

• Monday through Friday, 5:00 a.m. to 4 p.m. Pacific Time -
  Phone: [phone] within the US or [phone] outside the US.
• Monday through Friday, 8:00 a.m. to 4:00 p.m. Central European Time -
  Phone: [phone].
• Monday through Friday, 7:30 a.m. to 4:30 p.m. India Standard Time -
  Phone: [phone].