Summary
The End Frequency/Maximum Frequency (Fmax) for the data collected with Microlog dBX is displayed differently than programmed into the Point setup.
Solution
Microlog dBX supports the following Fmax values in Hz:
12.5, 25, 50, 100, 125, 200, 250, 400, 500, 625, 800, 1000, 1250, 1600, 2000, 2500, 4000, 5000, 8000,
10 000, 20 000 and 40 000.
If you have a Fmax programmed in a Point setup in the @ptitude Analyst application that falls between one of these values, Microlog dBX will default to using the next highest option to collect its data.
For example, if you have a POINT configured for 6000 Hz (360 KCPM) and downloaded to Microlog dBX, then, since the dBX does not support a Fmax of 6000 Hz, it will then default to use the next highest option available, which would be 8000 Hz (480 KCPM).
Contacting SKF Technical Support Group
For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:
-
Monday through Friday, 5:00 a.m. to 4 p.m. Pacific Time -
Phone: +1 800 523 7514 within the US or +1 858 496 3627 outside the US. -
Monday through Friday, 8:00 a.m. to 4:00 p.m. Central European Time -
Phone: +46 31 337 65 00. - Monday through Friday, 7:30 a.m. to 4:30 p.m. India Standard Time -
Phone: +60 16 699 9506.
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