Summary
There is a limit on the total number of frequencies displayed on the Microlog dBX.
For example, if you download data for two different bearings with 20 multiples each, only the frequency markers for the first bearing are displayed. The information for the second bearing does not appear.
Solution
To avoid long download times and missing FAM (Frequency Analysis Marker) on the device, it is recommended to maintain the default setting of 4 Multiples per bearing.
Contacting SKF Technical Support Group
For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:
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Monday through Friday, 5:00 a.m. to 4 p.m. Pacific Time -
Phone: +1 800 523 7514 within the US or +1 858 496 3627 outside the US. -
Monday through Friday, 8:00 a.m. to 4:00 p.m. Central European Time -
Phone: +46 31 337 65 00. - Monday through Friday, 7:30 a.m. to 4:30 p.m. India Standard Time -
Phone: +60 16 699 9506.
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