Summary
This article describes how to properly configure the downloading of multibyte characters in the @ptitude Analyst database to the Microlog dBX device with modifications to TCT dBX's configuration file.
In Thin Client Transfer for Microlog dBX v 1.2023.4.4 (version 1.0, April 2023), Chinese characters are
displayed correctly in Route mode (*) but do not download properly to the Microlog dBX device.
For other languages, use the same procedure. More information can be found at
the bottom of this article.
Solution
- Close all applications related to @ptitude Analyst.
- Go to: OS (C:) drive > Program Files (x86) > SKF-RS > TCTdBX and locate the file: AnalystThinClientTransferDBX.dll.config
- Right -click on the file and select Open with > Notepad
- Search the file for the following line:
<add key="Transaction_Server_Localized_Character_Set" value ="" />
- Between the double quote sign "" in the value attribute type: gb1212
- Click File > Save and then close the file.
Chinese characters will now appear correctly in the Microlog dBX application.
Note: This procedure is not needed for the following languages: English, Swedish, Finnish, French,
Spanish, Portuguese and German.
For other languages use the following value:
Value | Language character set |
ISO 8859-1 | Thai |
ISO 8859-5 | Cyrillic alphabet |
ISO 8859-6 | Arabic |
ISO 8859-8 | Hebrew |
JIS X 0213 | Japanese Industrial Standard (extended) |
Contacting SKF Technical Support Group
For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:
-
Monday through Friday, 5:00 a.m. to 4 p.m. Pacific Time -
Phone: +1 800 523 7514 within the US or +1 858 496 3627 outside the US. -
Monday through Friday, 8:00 a.m. to 4:00 p.m. Central European Time -
Phone: +46 31 337 65 00. - Monday through Friday, 7:30 a.m. to 4:30 p.m. India Standard Time -
Phone: +60 16 699 9506.
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