If SKF @ptitude Monitoring Suite version 8.0.168.0 is installed and at a later date, SKF Thin Client Transfer (TCT) is installed, the shared dll’s will be overwritten if the version of TCT does not match @ptitude Analyst exactly. This can result with the Transaction Server service not starting. In the Windows > Event Viewer > Application log , an error message for the Transaction Server service will exist. This article explains how to resolve the issue.
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