Fixing TCT Upload Files (.uSKF) That Are Not Processed

The purpose of this article is to:

• Provide an overview of the @ptitude Analyst Thin Client Transfer (@TCT) system
• Describe common issues with @TCT- File Based mode that prevent data from being processed
• How to recognize these issues and
• Steps that can be taken to fix the issues and ultimately get collected data to appear in the database.

The issues described in this article are:

1. Invalid uSKF files (the database field not set properly) (page 6)
2. All TCT file based licenses are used (page 9)
3. Missing (unavailable) TCT licenses (page 11)
4. Brute force flag set in the uSKF file (page 12)
5. POINT ID mismatch between an older dSKF file and the current database (page 14)
6. Corrupt uSKF files (page 15)