Summary
@ptitude Observer patch v13.4.1 is available on the following link.
This patch includes some critical fixes and improvements:
- VSTS#687335 Added support for Phase upload in Data Bridge and dynamic data of phase type in Observer.
- VSTS#686579 Added support for order tracked FFT and time point for Microlog dBX.
- VSTS#686395 Fixed a rare crash in monitor that would lead to a SQL database error, for systems using IMx-1.
- VSTS#690222 Corrected an issue where SMTP server authentication password was not hidden behind password characters (*).
- VSTS#687725 Fixed a bug that would sometimes result in gateways not being synchronized in databases with relay sensors.
- VSTS#691361 Fixed an issue with speed ratio not being converted properly when using Microlog dBX.
- VSTS#684324 Fixed an issue with Monitor Service that would sometimes lead to a crash when inserting trend data in the database.
- VSTS#691757 Fixed an issue that would lead to not being able to acknowledge all alarms in the alarm list if they were displayed as grouped alarms.
We are aware that there is an issue with download links not being available for some countries. After I send a build for publishing on skf.com, IT will send the information and a translation request to each country, and after that, it will be uploaded on each local site. If you are having issues with this, please contact SKF support. And in the meantime, please use the international site.
Contacting SKF Technical Support Group
For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:
-
Monday through Friday, 5:00 a.m. to 4 p.m. Pacific Time -
Phone: +1 800 523 7514 within the US or +1 858 496 3627 outside the US. -
Monday through Friday, 8:00 a.m. to 4:00 p.m. Central European Time -
Phone: +46 31 337 65 00. - Monday through Friday, 7:30 a.m. to 4:30 p.m. India Standard Time -
Phone: +60 16 699 9506.
Comments
0 comments
Please sign in to leave a comment.