Receiving N/A for Correction Weights after Trial Run completed

Summary

MIcrolog CMXA 75 (GX) and CMXA 80 (AX).
Version: 4.x and higher.

Receiving N/A for Correction Weights after Trial Run completed.

Solution

The reason why this is happening is because a value of 0.00 was entered as the Radius.

To resolve this issue:

1. Enter the default value 1.00
2. Perform the Trial Run again

This time the correct calculated values for the Correction Weights will be shown as seen below.

Contacting SKF Technical Support Group

For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:

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  Phone: [phone] within the US or [phone] outside the US.
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  Phone: [phone].
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