How to remove buffered data from IMx-8 and IMx-16 in @ptitude Observer

Summary

In a scenario where IMx-8 and IMx-16 devices have been offline for a period of several weeks and then come back online again, the communication with @ptitude Observer may be slow.

Solution

In @ptitude Observer:

1. Select Online > IMx/Mascon devices. 
   
   
2. Locate and select the devices.
   
   
   
   
3. Click Command and the DAD command window will open. 
   
   
   
   
4. In the command prompt enter:

   erase "etch"

   This command will erase:
   

   “e” = Event Buffer

   “t” = Trend Buffer (includes waveform/spectra)

   “c” = Capture Buffer

   “h” = Hard erase

This will clear the buffers and allow the device to send current data to the @ptitude Observer.

Contacting SKF Technical Support Group

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