How to calculate the MAC address for the Wi-Fi interface of the Enlight Collect IMx-1 Gateway using the EC Manager app

Summary

The MAC address for the Wi-Fi interface of the Enlight Collect IMx-1 Gateway may be needed depending on the network security. Currently, it is not printed on any label or visible on any status screen.

Solution

The Wi-Fi MAC address can be calculated based on the MAC addresses available EC Manager app log.

1. Log in with the EC Manager app.
   
2. Click on the three dots menu in the top right and select Support.
   
3. Go to the View Activity log. Select the log for your user and delete it to clear old text.
   
4. Go back, scan the gateway, and connect.
5. Then go back to the activity log and scroll to the bottom.

The information presented on the screen should be similar to the image below.

Where the red line indicates the gateway’s Bluetooth MAC address, which is printed on the enclosure label and listed when searching for a gateway in the app.

The green line indicates the gateway’s Wi-Fi MAC address minus one. So, in the example below, the gateway’s Wi-Fi MAC address would be D4:CA:6E:6A:7D:F9.

Contacting SKF Technical Support Group

For further assistance please open a support case using the Technical Support group's self-help portal at www.skf.com/cm/tsg. Once your support case is submitted, a technician will contact you to begin working on your issue. For urgent issues we are available at these times by phone:

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